Essential Family Care
Be there—even when you cannot be there.
ETSS supports your loved one, watches covered home technology, and keeps an authorized family contact informed.
One relationship. Two kinds of reassurance.
Respect independence. Reduce uncertainty.
The report is part of the care
Know what happened—even when you live hundreds of miles away.
The authorized family contact receives more than an alert or a list of numbers. The monthly report explains covered home conditions, meaningful changes, resident support, Cyber Shield protection, pending decisions, and the next scheduled review.
- A plain-language verdict at the top: normal, watch, or action needed
- Dated details for meaningful power, connection, environmental, device, and support events
- A direct statement of what the family needs to decide—and what does not require attention
- A continuing record that makes patterns and future planning easier to understand
Sample monthly report
Attention documentedFamily reassurance summary
Home connection99.9%
Unwanted sites blocked1,847
Known fraud sites stopped3
Support sessions2
Nothing needs a family decision this month.
Illustrative sample. Your report reflects the services and systems covered by your plan.Family Care plans
Choose the level of coordination.
Both plans include resident support and family reporting.
Technology reassurance for a parent or loved one
Essential Family Care
Continuous home and technology attention, unlimited remote support for the resident, and a monthly report for an authorized family contact.
$99/ month
$199 one-time provisioning · waived with annual prepayment
- ETSS-owned Sentinel with environmental and power sensors
- Outage, connection, Wi-Fi, backup, and device monitoring
- Network-wide Cyber Shield DNS Filtering with weekly summary
- Scam review on request
Plus additional plan benefits.
Ask about this planOur highest-attention family relationship
Family Care Plus
Extended support, quarterly family coordination, vendor advocacy, and included visits for families who want ETSS to take a more active role.
$179/ month
$199 one-time provisioning · waived with annual prepayment
- Everything in Essential Family Care
- Unlimited remote support during extended hours
- Monthly report plus quarterly family call
- ETSS makes vendor and warranty calls on the family’s behalf
Plus additional plan benefits.
Ask about this planImportant safety boundary
Family Care supports technology and provides supplemental home-condition information. It is not an emergency response, medical alert, or life-safety service.
A clear next step
Start with the family’s real concern.
Tell ETSS what your loved one needs and how the family would like to stay informed.