Essential Family Care
Be there—even when you cannot be there.
ETSS supports your loved one, watches covered home technology, and keeps an authorized family contact informed.
One relationship. Two kinds of reassurance.
Respect independence. Reduce uncertainty.
A clear monthly update
Know what was checked and what needs a decision.
The authorized family contact receives a simple record of covered technology and home conditions, support activity, recommended next steps, and the phishing, malware, and tracker destinations Cyber Shield blocked.
View a sample Family Care reportSample monthly report
Attention documentedFamily reassurance summary
Home connection99.9%
Unwanted sites blocked1,847
Known fraud sites stopped3
Support sessions2
Nothing needs a family decision this month.
Illustrative sample. Your report reflects the services and systems covered by your plan.Family Care plans
Choose the level of coordination.
Both plans include resident support and family reporting.
Technology reassurance for a parent or loved one
Essential Family Care
Continuous home and technology attention, unlimited remote support for the resident, and a monthly report for an authorized family contact.
$99/ month
$199 one-time provisioning · waived with annual prepayment
- ETSS-owned Sentinel with environmental and power sensors
- Outage, connection, Wi-Fi, backup, and device monitoring
- Network-wide Cyber Shield DNS Filtering with weekly summary
- Scam review on request
Plus additional plan benefits.
Ask about this planOur highest-attention family relationship
Family Care Plus
Extended support, quarterly family coordination, vendor advocacy, and included visits for families who want ETSS to take a more active role.
$179/ month
$199 one-time provisioning · waived with annual prepayment
- Everything in Essential Family Care
- Unlimited remote support during extended hours
- Monthly report plus quarterly family call
- ETSS makes vendor and warranty calls on the family’s behalf
Plus additional plan benefits.
Ask about this planImportant safety boundary
Family Care supports technology and provides supplemental home-condition information. It is not an emergency response, medical alert, or life-safety service.
A clear next step
Start with the family’s real concern.
Tell ETSS what your loved one needs and how the family would like to stay informed.