ETSS Client Helpdesk
Your support history, all in one place.
Create a request, add useful details, and keep track of progress through the ETSS helpdesk.
ETSS client helpdesk
Open or follow a support ticket.
The helpdesk opens in a separate, secure ETSS website. Sign in with the account provided by Essential Technology Solutions.
Open the secure helpdeskService portal powered by GLPIWhat makes a useful ticket?
- 1
Describe the outcome
Tell us what you were trying to do and what happened instead.
- 2
Include the exact message
Copy the error wording or attach a screenshot when it is safe.
- 3
Explain the impact
Let us know whether work has stopped or a deadline is at risk.
Protect sensitive information
Never include passwords, payment details, Social Security numbers, private health information, or security codes in a ticket.